ACTUAL VACANCIES

QATestLab is an international provider of independent testing services with 20+ years of experience delivering QA support across multiple industries — from eCommerce, banking, and healthcare to game, media, and telecom. Our service portfolio includes manual testing and test automation services for web, desktop, mobile, and cloud applications.

We’re currently looking for an experienced HR Team Lead who will manage our team of 4 HR specialists: lead and develop the team, support them in their day-to-day work, and contribute to the development of HR processes and collaboration with managers.

What’s important for this role:

• 4+ years of experience as an HR Manager in an IT environment
• 2+ years of direct people management experience: setting goals and tasks, monitoring progress, conducting 1:1s, and supporting team development
• Strong understanding of key HR processes: onboarding, 1:1s, performance reviews, offboarding, and exit interviews
• Hands-on experience partnering with managers: providing guidance and support in team management, conflict resolution, and employee development while balancing team needs with business goals
• Strong communication skills: confidence in discussing challenging topics openly, giving and receiving constructive feedback, and building strong working relationships with different managers
• Systematic and analytical thinking: ability to identify systemic issues behind individual cases, work with HR metrics, and use data to support decision-making
• Business-oriented mindset: understanding the impact of HR decisions on the business, balancing employee needs with company goals, and confidently advocating for the HR perspective
• Leadership mindset: willingness to take ownership, make decisions, develop the team, and support managers and HR specialists in their growth and in achieving results

Main responsibilities: 

• Plan and manage the HR team’s workload, aligning priorities and needs with line managers
• Manage a team of HR specialists: conduct daily stand-ups, team meetings, and 1:1s, support professional development, and participate in hiring and onboarding new HR team members
• Advise managers and employees on HR processes, internal procedures, and company policies
• Handle complex employee relations cases, conflicts, offboarding, and sensitive situations involving current and former employees
• Develop and implement HR procedures, policies, and programs focused on team development and retention
• Contribute to employer branding initiatives and internal HR projects
• Track key HR metrics, such as turnover and sick leave rates, analyze trends, and provide HR reporting to management

We offer:

• A stable company with 20+ years in the market, well-established processes, and a positive team culture
• Leadership of a strong HR team of 4 specialists, with the opportunity to develop their expertise and directly influence the team’s effectiveness
• Structured and well-established HR processes, with clear areas of responsibility, ways of working, and collaboration guidelines
• A team of experts who are always ready to support you and share their knowledge
• Support from a dedicated mentor during and after your probation period
• 100% sick leave compensation and 18 paid vacation days
• A flexible working schedule, with a start time between 8:00 and 11:00, and a full-time workload
• A strong corporate culture, employee support programs, and a wide range of benefits and perks.

Ready to lead, develop, and make an impact? Join QATestLab as our HR Team Lead!