ACTUAL VACANCIES

QATestLab is an international provider of independent testing services with 20+ years of experience delivering QA support across multiple industries — eCommerce, banking, and healthcare to game, media, and telecom. Our service portfolio includes manual testing and test automation services for web, desktop, mobile, and cloud applications.

We are looking for a proactive Program Operations Manager for one of our directions. If you are a true problem solver and a Leader who inspires by example – this vacancy is for you!

We expect that you:

• Have experience in leading a team of 5+ people for at least 2 years (managed workload, influenced reviews, hiring, and firing)
• Know English at an Upper-Intermediate+ level
• Have experience working with clients, can resolve contentious project issues and collaboration with the client and team
• Consider yourself a multitasking person
• Have a technical background

Will be a plus:

• Have experience in the IT field
• Have worked with foreign clients
• Have experience in upselling services

Main responsibilities:

• Organize the work of the software testing team: communication within the team, assisting in the adaptation of new members, controlling the execution of development plans
• Manage software testing projects: coordinate Project Managers of these projects, control deadlines and quality of project execution
• Communicate with Sales managers from the moment of receiving an incoming lead to the project start: participate in PreSale meetings, organize the preparation of a new project estimate and its pilot launch and contract signing
• Support collaboration with the client after project completion
• Maintain project and technical documentation, reporting

We offer:

• Collaboration with a stable company with established processes and a positive atmosphere
• Experience in managing projects of various levels of complexity, methodologies, and approaches
• Flexible cooperation format: start between 8:00 to 11:00, finish between 17:00 to 20:00
• 100% compensation for sick leave, 18 working days off
• A developed corporate culture, system of social assistance, and a wide loyalty program

Become part of our team! Send your resume!