CAREERS

QATestLab is an international provider of independent testing services with 20+ years of experience delivering QA support across multiple industries — eCommerce, banking, and healthcare to game, media, and telecom. Our service portfolio includes manual testing and test automation services for web, desktop, mobile, and cloud applications.

We are looking for a proactive Program Operations Manager for one of our directions. If you are a true Problem solver and a Leader who inspires by example – this vacancy is for you!

We expect that you:

• have experience in leading a team of 5+ people for at least 2 years (managed workload, influenced reviews, hiring, and firing);
• know English at an Upper-Intermediate+ level;
• have experience working with clients, can resolve contentious project issues and collaboration with the client and team;
• consider yourself a multitasking person.

It would be great if you:

• have experience in the IT field;
• have worked with foreign clients;
• have experience in upselling services.

What you will need to do:

• organize the work of the software testing team: communication within the team, assisting in the adaptation of new members, controlling the execution of development plans;
• manage software testing projects: coordinate Project Managers of these projects, control deadlines and quality of project execution;
• communicate with Sales managers from the moment of receiving an incoming lead to the project start: participate in PreSale meetings, organize the preparation of a new project estimate and its pilot launch and contract signing;
• support collaboration with the client after project completion;
• maintain project and technical documentation, reporting.
  

What we offer:

• collaboration with a stable company with established processes and a positive atmosphere;
• experience in managing projects of various levels of complexity, methodologies, and approaches;
• flexible cooperation format: start between 8:00 to 11:00, finish between 17:00 to 20:00;
• a corporate library for self-development;
• 100% compensation for sick leave, 18 working days off;
• a developed corporate culture, system of social assistance, and a wide loyalty program.
  
  Become part of our team! Send your resume!